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PRIVACY POLICY

At Sasha & Jo we are committed to protecting your privacy. We strongly believe that electronic security and privacy are essential for the prosperity of E-Commerce. In support of this, we only use the personally identifiable information, Personal Information or Personal Data that you provide in accordance with the terms outlined below.
This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a purchase from sasha-jo.com (the “Website”).

PERSONAL INFORMATION WE COLLECT

This Privacy Policy covers any Personal Information we obtain when you visit us, use our services, or access the features on the website that Sasha FZE owns or controls (today or in the future), including www.sasha-jo.com (the Website). You can access the Website in many ways, including from a computer or mobile phone, and this Privacy Policy will apply regardless of the means of access. This Privacy Policy also governs the use of Personal Information we obtain from you from any Third-Party site or application where we post content or invite your feedback or participation, including, but not limited to, Twitter, Facebook, Instagram, YouTube, Pinterest, and Google+ (Third-Party Websites). Sasha FZE cannot control the privacy policies or practices of Third-Party Sites or of companies Sasha FZE does not own or control, and cannot control the actions of people Sasha FZE does not employ or manage. You should always check the privacy policies of Third-Party Websites and your privacy settings.

We automatically collect certain information about your device when you visit the Website, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.

We refer to this automatically-collected information as “Device Information.”
Device Information is collected using the following technologies:

- “Cookies” where data files are placed on your device or computer and often include an anonymous unique identifier. We collect information about how you use our Website by setting and accessing cookies on your computer. A cookie is a small piece of information sent by our Website that is saved on your hard drive by your computer's browser. The cookie holds information our Website may need to personalize or enhance your experience and to gather statistical data, such as which pages are visited, the internet provider's domain name and the addresses of the sites visited immediately before coming to and immediately after leaving the Website. The information in the cookie lets the Website trace "clickstream" activity (i.e., the paths taken by visitors to our Website as they move from page to page) to enable us to better serve our customers by revealing which portions of our Website are the most popular. Cookies also help us improve your shopping experience by, among other things, keeping track of your preferences, recognizing you if you have a shopping account, and tracking your shopping basket as you shop. Cookies contain absolutely no Personal Information so if any of your Personal Information needs to be accessed during your visit to the Website, you will have to log in or otherwise authenticate yourself. We may link the anonymous visitor ID from your cookie to a user ID in our database to help us analyse web traffic and statistics. From time to time, other companies may help us with data research and analysis, but they will be prohibited from using that data for any other purpose. You may disable cookies on your browser. Please review your browser's instructions for doing so. Note that certain features of the Website may not be available if you delete or reject cookies.
For more information about cookies or how to disable them you can visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Website that collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- We may use pixel tags, also called web beacons or clear gifs on our Website. They can help us analyse what our customers like to do on our Website and the effectiveness of our features and advertising. They can also help us customize your browsing and shopping experience. We may use information collected through pixel tags or tracked links in combination with your Personal Information. We may also combine Personal Information you provide to the Website with other Personal Information such as purchase history and demographic information. If we work with other companies to help us track, collect and analyse this information, they will be prohibited from using this information for any other purpose.

Additionally when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you as permitted by law, including Personal Data that may include the following: name, date of birth, contact information, postal address, email address, telephone number, other Personal Information you provide to us on our website, other data collected automatically through the website, financial account and payment card information.

HOW WE COLLECT YOUR PERSONAL INFORMATION

You have many ways to provide information to the Website.

These include:

-Account creation information: you can create a personal shopping account with the Website. This account will allow you to shop faster and easier, and to check on order status and history. By creating an account, you will also become a member of Sasha & Jo's loyalty program. In creating this account, you authorize the Website to store your name, birthday, email address, telephone number and shipping and billing addresses. You should keep your account information current and complete. Please see our Terms of Use regarding how you can update or correct the information associated with your account. Your account will have a password that you will create. You may not use another person's account or password without their permission and you should protect the confidentiality of your account and password information by logging out of your account at the end of each shopping session.

-Mailing list information: you can be added to the Website mailing list upon request; subscriptions to the mailing list can be cancelled at any time.
Contest, sweepstake, and promotion information: you can participate in Sasha & Jo contests, sweepstakes and promotions as long as you meet eligibility requirements and comply with all applicable rules. As part of your participation, we may request your name, mailing address, email address and other information in order to administer the promotion, notify winners, etc.
Survey information: when you complete a survey on-line, we may ask for certain information from you, including your age, zip code, shopping habits, email and/or mailing address.

-Billing and delivery information: when you place an order on our Website, we will use your information to process and fill your order. We may send you an email to confirm or update you on your order. We may also need to contact you by email or phone if we have any questions regarding your order.

Notice about sharing information: if you share information about yourself in an open format, like on a Third-Party Site or in the user-generated content portions of our Website, Sasha & Jo considers that information to be public information and not Personal Information. Use caution when posting your own content. Individuals under the age of 18 should be especially careful not to provide any Personal Information when participating in any area of the Website where user-generated content might be available to the public.

Please see our Terms of Service for the standards of behaviour that must be followed when using these portions of the Website and the Third-Party Sites.

HOW WE USE YOUR PERSONAL INFORMATION

From time to time, we will use the information you provide to us to send you email regarding products, services, contests and promotions that we think may be of interest to you. We may also use information you provide to us to personalize your shopping experience by using your product interests and purchase information to recommend other products, services or promotions that we believe may interest you, including those of other companies. We may also notify you of functionality changes to the Website. Information obtained through our Website may be intermingled with and used in conjunction with information obtained through sources other than our Website, including both offline and online sources.
Sasha & Jo may share your Personal Information with our marketing or advertising partners and with companies that perform services for us, such as fulfilling orders, delivering packages, sending and managing postal mail, email and other electronic communications, analysing customer data, providing marketing assistance, storing of data on external servers, investigating fraudulent activity, conducting customer surveys and providing customer service.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with Third-Parties to help us use your Personal Information.

We use Third-Parties such as Wix.com Ltd, Google Analytic or Third-Party Smile to manage our loyalty programs. As a result, Smile for example will receive your information to manage your participation in our loyalty program, including sending you any loyalty rewards or items. In addition to being required to abide by Sasha & Jo’s Privacy Policy, we may also ask you to read about Wix.com Ltd, Google Analytic and Smile’s use of Personal Information and their own privacy policies.

We may also share your Personal Information to comply with applicable laws and regulations, on information we receive, or to otherwise protect our rights.

Even with this access to Personal Information necessary to perform these functions, those Third-Parties are not authorized by Sasha & Jo to disclose your information for any other purposes. Sasha & Jo may disclose Personal Information if required by law or legal process.

Except for the sharing of Personal Information as described in this Privacy Policy, Sasha & Jo does not otherwise sell, rent or license the Personal Information of our customers. If we change this policy, we will post a notice in this Privacy Policy and on our home page. Sasha & Jo may provide your Personal Information to service providers or contractors to process credit cards on its behalf and to assist Sasha & Jo with sending communications and performing other marketing and support functions.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).                   

                                                                 
Additionally, we use this Order Information to:
-Communicate with you;
-Screen our orders for potential risk or fraud; and

-When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

DO NOT TRACK

Please note that we do not alter our Website’s data collection and use practices when we see a "Do not track" signal from your browser.

NO USE OF THIS SITE BY PERSONS UNDER 18 PERMITTED

Sasha & Jo intends only persons who are 18 years or older to use the Sasha & Jo website. Personal registration information submitted by a person under the age of 18 will not be accepted. Sasha & Jo is committed to protecting the privacy of children and has no intention of collecting Personal Data from children under the age of 18.

We strongly encourage parents and guardians of children under 18 to regularly check and monitor their children’s use of email and other online activities.

SOCIAL COMMERCE AND THIRD-PARTY SITES

We work with Third-Parties, including social network sites like Twitter, Facebook, YouTube, Instagram, Pinterest, and Google+, and with application developers who specialize in social commerce so we can connect to your social networks. All of these companies operate Third-Party Sites. We provide access to our Website by Third-Parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share product interests with friends in your network.
The use of any features made available to you on our Website by a Third-Party may result in information being collected or shared about you by us or by the Third-Party. Information collected or shared through any such Third-Party features is considered public information by us because the Third-Party Sites made it publicly available.

If you do not want us to be able to access information about you from Third-Party Sites, you must instruct Third-Party Sites not to share the information.

Sasha & Jo is not responsible for how these Third-Parties may use information collected from or about you, so be sure to review the Privacy Policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third-Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. However, we do identify any areas on our Website where Third-Parties share information about you.

We use features on Third-Party Sites that allow you to express positive opinions about our products or purchase our products. Those Third-Party Sites may collect or register your views about our products (including whether you purchased a product) and make those views available to Sasha & Jo and on public portions of the Third-Party Sites.

If you do not wish any of this to happen, you should not express your views about our products on Third-Party Sites, you should not buy our products through Third-Party Sites, and you should review your privacy settings on such Third-Party Sites.

We are not obligated to display your name or other identifying information, account name, profile photo or other information or content on our Website even if you express an opinion about one of our products or have consented to our use of such information or content. We reserve the right to remove the information of any person for any reason. We may also remove from our Website, in our sole discretion, any product offering or any photo or product description relating thereto. If you would like us to delete the data we have collected about you that we have received through any social media provider or Third-Party Site, please contact us. However, if your information is deleted you may not have access to certain promotions, product information or opportunities as a result.

 

NOTICE TO EU & SWISS RESIDENTS: LEGAL BASIS FOR PROCESSING INFORMATION

We rely on several legal bases to process your Personal Information.

These legal bases include where:
The processing is necessary to perform our contractual obligations, such as to provide you with our services;
You have given your prior consent, which you may withdraw at any time (such as for marketing purposes or other purposes we obtain your consent for from time to time);
The processing is necessary to comply with a legal obligation, a court order or to exercise or defend legal claims;

The processing is necessary for the purposes of our legitimate interests, such as in improving, personalizing, and developing our services, marketing new features or products that may be of interest, and promoting safety and security as described above.

If you have any questions, please contact us by emailing info@sasha-jo.com

RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you are located in the EU or Switzerland, you have the following rights in respect of your Personal Data that we hold:

Right of access: the right to obtain access to your Personal Data.

Right to rectification: the right to obtain rectification of your Personal Data without undue delay where that Personal Data is inaccurate or incomplete.

Right to erasure: the right to obtain the erasure of your Personal Data without undue delay in certain circumstances, such as where the Personal Data is no longer necessary in relation to the purposes for which it was collected or processed.

Right to restriction: the right to obtain the restriction of the processing undertaken by us on your Personal Data in certain circumstances, such as where the accuracy of the Personal Data is contested by you, for a period enabling us to verify the accuracy of that Personal Data.

Right to portability: the right to portability allows you to move, copy or transfer Personal Data easily from one organization to another.

Right to object: you have a right to object to processing based on legitimate interests and direct marketing.
 
DATA RETENTION

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

WHAT ARE YOUR RIGHTS?

You have the right to be provided with information as to the nature of the personal information stored or processed about you by Sasha & Jo and may request deletion or amendments.

You may email info@sasha-jo.com to review, update, and revise their personal information.

If any information is inaccurate or incomplete, you may request that the data be amended. It is your responsibility to provide use with accurate personal information about yourself and to inform us of any changes. (e.g. new home address or change of name).

If you demonstrate that the purpose for which the data is being processed in no longer legal or appropriate, the data will be deleted, unless the applicable law requires otherwise. You may request access to any personal information maintained on you by us at any time by emailing info@sasha-jo.com

 

YOUR CONSENT AND UPDATES TO THIS POLICY

You acknowledge that this Privacy Policy is part of the Terms of Service for your use of the Website, and you agree that using the Website signifies your assent to Sasha & Jo's Privacy Policy.

Sasha & Jo reserves the right to change this Privacy Policy at any time, without advance notice. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. As we may make changes from time to time without notifying you, we suggest that you periodically consult this Privacy Policy. Your continued use of the Website after the effective date of any modification to the Privacy Policy will be deemed to be your agreement to the changed terms.

CONTACT US

For more information about our privacy practices or if you have questions, please contact us by email at info@sasha-jo.com

PAYMENT METHOD

  • Credit / Debit Cards

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